Frequently Asked Questions (FAQ)

Welcome to the CM Joinery Supplier LTD FAQ page. Here, you’ll find answers to some of the most common questions we receive about our services, products, and processes. If you have any other questions, please don’t hesitate to contact us.

1. What services do you offer?

We offer a wide range of bespoke carpentry and joinery services, including custom furniture design, cabinet making, wooden flooring installation, furniture restoration, and the construction of outdoor wooden structures like decks and pergolas.

2. How do I get a quote for my project?

You can get a quote by contacting us via phone, email, or our contact form on the Contact Us page. We’ll arrange a consultation to discuss your requirements and provide you with a detailed quote.

3. What materials do you use?

We use a variety of high-quality materials, including hardwoods, softwoods, and engineered woods. We source our materials from reputable suppliers to ensure durability and sustainability.

4. How long will my project take?

The timeline for each project varies depending on its complexity and scope. During the consultation phase, we will provide you with an estimated completion date.

5. Do you offer design services?

Yes, we offer comprehensive design services. Our team can work with you to create detailed plans and designs that meet your specific needs and preferences.

6. Can you customise existing furniture?

Absolutely. We offer furniture restoration and customisation services. Whether you want to refurbish an antique piece or modify existing furniture to better fit your space, we can help.

7. What areas do you serve?

We primarily serve clients in London and the surrounding areas. However, we can discuss projects outside this area on a case-by-case basis.

8. Do you provide a warranty on your work?

Yes, we provide a warranty on all our work to ensure your satisfaction and peace of mind. The specifics of the warranty will be discussed and outlined in your project agreement.

9. How do I care for my custom wood products?

We provide detailed care instructions for all our wood products. Generally, it involves regular dusting, avoiding excessive moisture, and using appropriate cleaning products.

10. What is your process for handling customer feedback and complaints?

Customer satisfaction is our top priority. If you have any feedback or complaints, please contact us directly. We are committed to resolving any issues promptly and to your satisfaction.

11. Do you offer financing options?

We currently do not offer financing options directly. However, we can provide you with information on third-party financing services that our clients have found helpful.

12. How can I see examples of your work?

You can view examples of our work in the Gallery section of our website. We also post regularly on our social media pages, which you can follow for updates on our latest projects.

13. How can I stay updated with your latest news and projects?

Follow us on our social media channels and subscribe to our newsletter for the latest updates on our projects, services, and promotions.

If you didn’t find the answer you were looking for, please feel free to contact us directly. We’re here to help and look forward to working with you on your next project.